Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to contact us regarding an issue with your order.

To report a problem with your order, please contact us at Shopevilshirts@pm.me. Please include your order number and photos of the issue if applicable.

Items sent back without first contacting us and receiving return instructions may not be accepted.

You can always contact us for any return-related questions at Shopevilshirts@pm.me.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and work with you to make it right.

Exceptions / Non-Returnable Items

All products are made to order specifically for each customer. Because of this, we do not accept returns or exchanges due to buyer's remorse, change of mind, incorrect size selection, or ordering the wrong product.

If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery and we will work with you to provide a replacement or refund where appropriate.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

Because our products are made to order, we do not offer direct exchanges. If you receive a damaged, defective, or incorrect item, please contact us and we will review the issue.

European Union 14-Day Cooling Off Period

If the merchandise is being shipped into the European Union, you may have the right to cancel or return your order within 14 days, subject to applicable consumer protection laws. Please contact us at Shopevilshirts@pm.me for assistance.

Refunds

We will notify you once we have reviewed your request and let you know whether a refund or replacement has been approved. If approved, refunds will be issued to the original payment method. Please note that it may take additional time for your bank or credit card provider to process and post the refund.